Abner Safaris incurs charges from hotels, lodges, camps, and airlines once bookings are made on your behalf. Cancellation fees therefore apply as follows:

Kenya & Tanzania Safaris

• 60+ days before safari: No cancellation charges
• 35 to 59 days before safari: 50% charge
• 15 to 34 days before safari: 60% charge
• 4 to 14 days before safari: 80% charge
• 0 to 3 days before safari: 100% charge (no refund)

Uganda & Rwanda safari cancellation terms are available upon request.

Deposit Requirements

• 1 to day tours: No deposit
• 2 to 3 days: 80% deposit
• 4 to 6 days:80% deposit
• 7 to 12 days: 80% deposit
• Kenya to Tanzania combined: 80% deposit

Balance Payment

Final balance is payable 6–1 days before the safari begins. For international guests, payments must be made in USD unless agreed otherwise.

Prices displayed on our website are per person and quoted in USD. They exclude:

• Visas and passports
• Tips
• Personal insurance
• Optional excursions
• Personal expenses

Surcharges may apply due to:

• Fuel or airline cost changes
• Park fee adjustments
• Currency fluctuations
• Government taxes or levies

Abner Safaris prefers online credit or debit card payments (Visa, Mastercard, Amex). A secure payment link is sent once your invoice is issued.

All official Abner Safaris accounts are located in Nairobi and Mombasa, Kenya.

If a problem arises while on safari:

• Notify your tour manager, driver-guide, or lodge manager immediately.
• If unresolved, submit a written complaint within 20 days of completing your trip.

Failure to report issues during the safari may limit our ability to assist.

Some facilities may close during low season. Services may also be affected by:

• Maintenance work
• Public holidays
• Religious festivals (e.g., Ramadan)

All guests must have comprehensive travel insurance covering:

• Cancellation and curtailment
• Medical and emergency evacuation
• Baggage and money loss

Safari travel involves inherent risks, including rough roads, unpredictable weather, and remote environments.

Abner Safaris acts as an agent when booking accommodation, transport, flights, and activities and is not liable for:

• Death, injury, delay, or loss
• Acts of God, terrorism, government actions
• Changes to itineraries caused by third parties or circumstances beyond our control

We reserve the right to modify itineraries and substitute accommodations where necessary.

Our East Africa safari fleet includes 4×4 Land Cruisers designed for wildlife viewing. Vehicles may lack full air-conditioning beyond basic ventilation.

Open-sided vehicles may be used in conservancies or during fly-in safaris.

Most camps operate on generator power. Electricity may be available only during specific hours.

Tap water in safari lodges is not safe for drinking. Bottled water is provided.

Roads in remote areas can be rough and may result in extended travel times.

All terms are governed by Kenyan law. Disputes will be resolved in Kenya through courts or arbitration.

For complaints not resolved during your safari:

• Submit a written summary within 30 days of completing your tour.
• Abner Safaris will investigate within 30 days.
• Valid compensation, if applicable, will be processed within 30 days of resolving the issue.